Frequently Asked Questions
Below are answers to questions we get asked.
Our projects have included proprietary website builds and site redesigns. We specialize in E-Commerce development and Amazon store builds. We offer digital marketing services including content marketing, PPC and display advertising, and email marketing.
Our website development services include responsive design, SEO, website security, maintenance plans, and content management. For more details on how we help our clients, check out our services.
Do you have a set price for the websites you build?
No. We believe in building an online presence that meets a clients unique and individual need. We use our propriertary 4L process to listen to customers needs, learn about their pain points lead them to meet their goals with solutions that meet their individual needs. Lastly we help them successly live with their new online presence by maintaining, securing and growing their business.
Do you have a large staff?
Currently No. We believe in providing the best online solutions at the fairest price possible. Our business success is based on what is commonly called the “Hollywood Model”. We have built retlationships with trusted partners who bring their special skills to a project. They help us get the job done correctly, on time and on budget. The Hollywood Model helps us keep our overhead low while bringing in highly skilled partners when need. For customers who engage with C@PSTONE we are up front when using collaborators and we are always involved as the project manager.
What platforms do you work with?
We prefer to build our website projects on WordPress, although we can work with Shopify if a customer desires. We believe WordPress offers our customers, flexibility, cost efficiency, portability and a quality product. With approximately a third of all websites built on WordPress, it is actively supported, with a wide range of plug-ins and tools to meet our clients needs.
Can you build e-commerce websites and help us sell our products?
Absolutely! Our background is in E-commerce, we have extensive experience in the entire process of e-commerce, including product promotion, order fulfillment, shipping relationships and sales analysis.
What platforms do you work with?
We prefer to build our website projects on WordPress, although we can work with Shopify if a customer desires. We believe WordPress offers our customers, flexibility, cost efficiency, portability and a quality product. With approximately a third of all websites built on WordPress, it is actively supported, with a wide range of plug-ins and tools to meet our clients needs.
How about Google My Business, Bing Places, Google Analytics?
Your online presence does not stop when publisihing your website. In many respects your digital journey is just starting. We have Suppport Plans that based on a client’s budget and needs offer ongoing service with selling strategies, SEO plans, Online advertising and business analytics.
Can you help me sell on Amazon?
We can help build out a new Amazon store, update and refresh current stores and assist with selling strategies. If needed we can help you through the process of obtaining Brand Registery (for Brands with registered Trademarks). If you are unsure if you should be a seller fulfilled partner or a FBA (fulfillment by Amazon) we can help analyze your needs and make a recommendation.
How much does it cost to set up an Amazon store?
Costs will vary based on the quantity of products you intend to sell and the amount of work needed to set up your store. In addition, to set up costs do your homework and be aware of the fees Amazon will charge to sell your products. Read this post to learn more: https://services.amazon.com/selling/faq.html
Do you offer payment plans and what forms of payment do you accept?
We will work on a payment plan basis for qualified clients. We currently accept checks, online bank transfers, Visa, Mastercard, Paypal and Venmo.
How long does it take to build a website?
No two clients needs are the same so we do not believe there is a “set” time line for building a website. After completing our 4 L process we will provide potential clients with a development proposal, that includes pricing and a projected build timeline that is based on several factors, including availability of content and assests, client turnaround on approvals and our current schedule.
What about support and service after our website or Amazon store is published?
We highly recommend clients participate in our ongoing support agreement to ensure software and security updates are installed properly as well as ongoing reviews of your websites performance.
Can you use a domain name I already own?
Yes we can work with a domain you own.